Data Deletion Request

Request deletion of your data in compliance with privacy regulations

Which Request Do You Need?

There are two different things you might want. They delete different amounts of data.

Remove one platform

Disconnect a single social account and delete everything we hold for it, while keeping your Planify account and other connections.

  • Access tokens for that account
  • Cached profile, Page, or channel details
  • Records of posts we published to it
  • Analytics and insights for that account

Takes effect immediately. Do this from Settings → Accounts, or by removing Planify in the platform's own app settings.

Delete your whole account

Erase your Planify account entirely. This removes everything above, for every platform, plus:

  • Your account information (name, email, profile data)
  • All scheduled, draft, and published posts
  • User preferences and settings
  • All uploaded media files

Runs after a 7-day grace period so you can change your mind. Use the options below.

Facebook, Instagram, and Threads users

If you remove Planify from your Facebook, Instagram, or Threads settings, Meta notifies us automatically and we immediately delete all data we obtained from that platform — access tokens, profile and Page details, records of posts we published, and performance insights. We issue a confirmation code and a status URL so you can verify it was done.

That request covers your Meta data only. Your Planify account, your drafts, and any other connected platforms stay intact by design. If you want everything erased, use the full account deletion options below.

How to Delete Your Whole Account

Option 1: Delete from Account Settings (Recommended)

  1. Sign in to your Planify account
  2. Go to Settings
  3. Scroll to "Account Management"
  4. Click "Delete Account"
  5. Confirm deletion

Your account will be scheduled for deletion with a 7-day grace period. You can cancel anytime during this window.

Option 2: Email Request

If you're unable to access your account, send an email to:

contact@planifyapps.com

Include in your email:

  • • Your registered email address
  • • Subject: "Data Deletion Request"
  • • Reason for deletion (optional)

Full Account Deletion Timeline

1

Immediate

Deletion request is submitted. You can cancel anytime during the grace period.

2

After 7 days

Your account and all data are permanently deleted from our primary databases

3

Within 30 days

All backup copies are permanently deleted

Important Information

  • • Data deletion is permanent and cannot be undone
  • • Any active subscriptions will be cancelled immediately
  • • Scheduled posts will not be published after deletion
  • • We may retain certain data for legal compliance (e.g., financial records for tax purposes)
  • • Posts already published to social media platforms cannot be removed from those platforms via this process

This page complies with Meta's Platform Terms and data deletion requirements. Users who connected their account via Facebook, Instagram, or Threads can request data deletion directly from the respective platform's settings or via this page.